Privacy Policy

Effective date: March 1, 2026

Welcome to Casino Quinn. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services in the United Kingdom. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

1. Information We Collect

We collect several types of information from and about users of our website, including:

Personal Identification Information: such as your name, email address, postal address, phone number, date of birth, and other information you provide when registering or participating in promotions.
Account Information: username, password, transaction history, and account preferences.
Payment Information: payment card details and billing information necessary to process deposits and withdrawals.
Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
Usage Data: information about how you use our website, products, and services.
Marketing and Communications Data: your preferences in receiving marketing from us and your communication preferences.

2. How We Use Your Information

We use the information we collect for the following purposes:

To provide, operate, and maintain our website and services.
To verify your identity and comply with legal and regulatory requirements, including anti-money laundering (AML) and age verification.
To process your transactions and manage your account.
To communicate with you, including responding to your inquiries and sending you updates and promotional materials.
To improve our website, services, and customer experience.
To detect, prevent, and address technical issues and fraud.
To comply with applicable laws and regulations.

3. Legal Basis for Processing Your Data

Under the UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018, we process your personal data based on the following legal grounds:

Performance of a contract: to provide you with our services and fulfill our contractual obligations.
Compliance with a legal obligation: to meet regulatory requirements.
Legitimate interests: to improve our services, prevent fraud, and ensure security, provided these interests do not override your rights.
Consent: where you have given clear consent for specific purposes, such as marketing communications.

4. Sharing Your Information

We do not sell your personal data. We may share your information with third parties only in the following circumstances:

Service Providers: trusted companies who perform services on our behalf, such as payment processors, identity verification, IT services, and marketing.
Regulatory Authorities: when required by law or to comply with legal obligations.
Affiliates and Partners: where necessary to deliver services you have requested.
Fraud Prevention and Security: to detect and prevent fraudulent or illegal activities.

5. International Transfers

Your information may be transferred to, and processed in, countries outside the UK. We ensure that appropriate safeguards are in place to protect your data in accordance with UK data protection laws.

6. Data Security

We implement appropriate technical and organisational measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure or access.

7. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which we collected it, including to comply with legal, regulatory, tax, accounting or reporting requirements.

8. Your Rights

You have the following rights under UK data protection law:

The right to access your personal data.
The right to rectify inaccurate or incomplete data.
The right to erasure (to be forgotten) under certain circumstances.
The right to restrict processing.
The right to data portability.
The right to object to processing based on legitimate interests or direct marketing.
The right to withdraw consent at any time, where processing is based on consent.

To exercise any of these rights, please contact us at the details below.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can manage your cookie preferences through your browser settings. For more information, please see our Cookie Policy.

10. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children under 18. If we become aware that we have collected personal data from a child under 18, we will take steps to delete such information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page with an updated effective date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: [email protected]
Address: Casino Quinn Ltd, 10 Queen Street, London, EC4N 1TX, United Kingdom
Phone: +44 20 7946 0958

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data protection rights have been violated. Visit their website at https://ico.org.uk for more information.